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Accessibility for Ontarians with Disabilities Act


Integrated Accessibility Standards Regulations (IASR), the second standard to become law under the Accessibility for Ontarians with Disabilities Act, came into effect in July of 2011 and requires phased in dates to comply with:

  • Employment
  • Transportation; and
  • Information & Communications.

CI’s multi-year plan outlines our approach to building an inclusive environment for all employees and the general public.


Review the complete IASR Policy and Multi-Year Plan.


Review the complete Accessible Customer Service Plan.


Review the Accessible Customer Service Policy.


For additional ease of use formats please contact:


Client Services at 1-800-792-9355