Accessibility Program

We’re committed to ensuring equal access and participation for clients with disabilities. Our commitment is based on treating people with disabilities with dignity, respect, integration and the ability to maintain independence.

Take a look at our strategy to prevent and remove barriers of accessibility.

The Accessible Customer Service Plan and Policy highlight our commitment to an accessible environment.

CI Financial and its affiliates are committed to providing information & training to key teams that aligns with Web Content Accessibility Guidelines (“WCAG”).  Currently our websites are WCAG 2.1 AA compliant. For more information regarding WCAG please access What’s New in WCAG 2.1 | Web Accessibility Initiative (WAI) | W3C.

Have questions, concerns or positive feedback to share about your experience or accessibility needs?  Please contact us by completing Accessibility Customer Service - Feedback Form