Accessibility Program

We’re committed to ensuring equal access and participation for clients with disabilities. Our commitment is based on treating people with disabilities with dignity, respect, integration, and the ability to maintain independence.

Our Commitment

Take a look at our strategy to prevent and remove barriers of accessibility.

• CI Financial’s Accessibility Plan & Standards

Accessible Customer Service

The Accessible Customer Service Plan and Policy highlight our commitment to an accessible environment.

• Accessible Customer Service Plan
• Accessible Customer Service Policy

Web Compliance

CI Financial and its affiliates are committed to providing information & training to key teams that aligns with Web Content Accessibility Guidelines (“WCAG”).  Currently our websites are WCAG 2.1 AA compliant. For more information regarding WCAG please access What’s New in WCAG 2.1 | Web Accessibility Initiative (WAI) | W3C.

Feedback – Contact Us

Have questions, concerns or positive feedback to share about your experience or accessibility needs?  Please contact us by completing Accessibility Customer Service - Feedback Form