We take our responsibility to safeguard customer information very seriously. To protect certain communications between your computer and our servers, we use a technology solution called “Secure Sockets Layer” (SSL). SSL ensures that the information transmitted is encrypted. In addition, we use the concept of “defense in depth”, in our cybersecurity program that has many layers, from employee awareness to having firewalls at the very edge of our network.
Securing your internet connected devices is an important part of ensuring that your personal information is protected online. Following are some tips:
Proper password techniques are also an important aspect of protecting your personal information. Here are some helpful tips:
Phishing emails are a quick and easy way for someone to steal your password or make you install malicious software called malware on your computer. Here are some helpful questions to ask yourself to help determine if an email is legitimate:
Increasing your awareness of financial and other scams is the first steps toward fraud prevention.
A few tips to maximize your own privacy and security are:
Knowing what to look for may help you avoid becoming a victim. Whether or not the scam is successful, you should report your interaction with individuals or groups whom you believe to be acting fraudulently to the appropriate authorities.
Report an incident
Fraudulent or suspicious activity can be reported to the Canadian Anti-Fraud Centre, through its website or by telephone at 1‑888‑495‑8501.